Walking the Hills 

Walking the Hills - Terms and Conditions

1. Introduction

Welcome to Walking the Hills, guided walking experiences. By using our website, purchasing from our shop, or booking a guided walk, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before engaging with any part of our business.

These terms apply to:

• Website and Shop: Managed by Walking the Hills.

• Guided Walks: Provided by Walking the Hills for outdoor walking experiences.

Walking the Hills - Self-Guided Walk Booklets Terms and Conditions

2. Disclaimer for Purchasers of Walking Books:

All walks included in this booklet are undertaken at your own risk. Walking the Hills accepts no responsibility for any loss, damage, injury, or misinterpretation that may occur. While every effort has been made to ensure the accuracy of the information provided at the time of publication, we strongly advise all walkers to exercise caution, remain mindful of changing conditions, and use their own judgment when following the routes. By purchasing and using this booklet, you acknowledge and accept these terms.

Walking the Hills - Guided Walks Terms and Conditions

3. Cancellation Policy

• Customer Cancellation: Bookings can be cancelled with a full refund (minus any small incurred charges on payment) up to 14 days before the walk start time. Refund requests should be made in writing via email to info.walkingthehills@gmail.com.

4. Changes or Cancellations by Walking the Hills

• Cancellation by Walking the Hills: If we cancel the walk, a full refund will be given.

• Changes to the Walk: We reserve the right to cancel the walk or amend the walk route at any point as we deem appropriate. In such cases, you will be informed promptly and offered an alternative date or a full refund.

5. Participation Statement

• Risk Acknowledgement: Walks are carefully planned to minimize risks, but outdoor walking activities can carry a risk of personal accident and/or injury. Participants should be aware of and accept these risks.

• Physical Fitness: Please ensure you are aware of the level of physical activity required for the walk and are suitably equipped. You must be satisfied that you are medically and physically fit to participate.

• Opting Out: You are free to leave the group at any point if you no longer wish to continue the walk. You will be responsible for your own return.

6. Liability

Walking the Hills accepts no responsibility for personal accidents, injury, or loss or damage to personal belongings. We strongly recommend that you have personal insurance to cover these risks.

7. In Case of Emergency Form

Please ensure you have completed the In Case of Emergency Form, which must be kept on you during each walk and easily accessible (e.g., in the top pocket of your rucksack).

8. Weather

• Walk Cancellations: Walks may be cancelled due to adverse weather conditions. You will be informed promptly, and you can choose to reschedule or receive a refund.

9. General Terms

• No Dogs: Dogs are not allowed on walks, except for assistance dogs.

• Over 18s Only: Participants must be over the age of 18.

• Food and Drinks: No food or drinks are provided on the walk.

10. Photographs

• Promotional Use: Photographs may be taken during the walk, and Walking the Hills reserves the right to use these images for promotional purposes.

• Opt-Out Option: If you do not wish to be photographed, please inform us in advance.

Limitation of Liability

Walking the Hills is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. We do not accept liability for any loss, injury, or damage resulting from the misuse of our products or services.

Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our website, products, or services will be subject to the exclusive jurisdiction of UK courts.

Amendments

We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website, products, or services after any such changes constitutes your acceptance of the revised terms.

Contact Information

If you have any questions or concerns, please feel free to contact us:

• Email: info.walkingthehills@gmail.com

• Phone: 07807 242 540